Zerova / Phihong AX Series - Basic User Guide

MAIN FEATURES

Level 2 AC Charger
Current: Max 11.5kW (48A) and 19.2 kW (80A)
Output: SAE J1772 Type 1
Operating temperature: -30 ~ 50°C / -31 ~ 131°F

START CHARGING

Option 1. Plug and Charge

1. Insert the charging plug into the EV

2. Charging session starts

Option 2. Using a RFID card (Optional- Depends on the charger/location settings)

1. Insert the charging plug into the EV
2. Tap the RFID card on the charger
3. Waiting for authorization
4. Charging session starts

STOP CHARGING

1. Unplug any time (disconnect the charging plug from EV to stop charging session)
2. Session ended (please return the connector to the holster)

 LOCKED CONNECTOR

In some cases, the EV locks the connector. To unlock the connector, it may be necessary to unlock all doors of the EV, or use the ‘unlock charge connector button’ on the car key, if present.

 STOP

Charging will stop without user interaction:

• In case of alarm/hazard. 
• When the battery is full, the charge session stops automatically.
• When the maximum charge time set by the operator/owner has been reached.

LIGHT INDICATORS:

DO YOU HAVE AN ISSUE THAT REQUIRES FURTHER ASSISTANCE?

Please, do not hesitate to contact us through:

• 7Gen Customer Support Portal. By clicking here you can find instructions on how to create an account within our support center. 
• Email: support@7gen.com
• Emergency line / 24/7 Call Support:  +1 855 743 6938