- Stand near the left side rear wheel of the Zevo electric vehicle.
- Look for the grommet, which is located inside the rear wheel well on the left side of the vehicle.
- Carefully use a screwdriver or a non-sharp knife to remove the grommet cover. Be gentle to avoid damaging the grommet or surrounding parts.
- Once the grommet cover is removed, you should see a braided line with a loop attached to it.
- Gently and lightly pull on the cord with the loop for about an inch only. Be extremely cautious not to pull it out completely, as this may require a visit to the Service Centre for repair.
- After pulling out the cord slightly, gently feed it back into the black sleeve or casing that it is housed in within the wheel well.
- Follow the manufacturer's instructions for charging your Zevo electric vehicle.
- Monitor the charging process to ensure it starts without issues.
Safety Precautions:
- Be gentle and cautious when handling the grommet and charging cable.
- Never use a sharp tool to remove the grommet cover to prevent damage.
- If the cord comes out completely, do not attempt self-repair; seek professional assistance.
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DO YOU HAVE AN ISSUE THAT REQUIRES FURTHER ASSISTANCE?
Please, do not hesitate to contact us trough:
- 7Gen Customer Support Portal. By clicking here you can find instructions on how to create an account within our support center.
- Email: support@7gen.com
- Call: +1 855 743 6938 (+1-855-7GENZEV)
Disclaimer
This article is based on information sourced from the official user manual provided by the product’s manufacturer. We do not claim ownership of the content, technical specifications, or procedures referenced. It is intended solely for informational purposes and should not replace the manufacturer’s official documentation.
For complete product details, operating instructions, and service guidelines, please refer to the manufacturer’s manual.
Please note: 7Gen is not an authorized service center. If you are a 7Gen client, please reach out to us through our support line below. Otherwise, contact the manufacturer or your equipment supplier directly for any support or service needs.
If you're exploring fleet electrification solutions or would like to learn more about partnering with 7Gen, please contact us at contact@7gen.com.