Autel MaxiCharger AC Ultra - Basic User Guide

MAIN FEATURES Screenshot 2024-10-30 at 11.54.47 AM

 

Level 2 - AC Charger
Max Current: 19.2 kW or 19.2 x 2
Output: Available Single or Dual SAE J1772 
Operating temperature: -40 to 131 °F (-40 to 55 °C)

START CHARGING

The MaxiCharger enters communication with the EV following a successful authorization. When the Authorization Screen appears, you can use any of the following methods to start a charging session:

· Scan the QR code on the screen
· RFID card
· Plug & charge (supports the ISO 15118 PnC function)
· Credit card (optional)

The charge session will start automatically after passing safety tests.

  1. Park an EV with the charging port within reach of the connector.
  2. Plug in the vehicle.
  3. Start the charging session and authorization enabled.
  4. Stop the charging session.

Monitor Charging

  • The display screen shows charging progress, including energy transferred and estimated time remaining.

STOP CHARGING

End the Session

    • Either:
      • Swipe your RFID card again to stop charging, OR
      • Stop the session using the mobile app if applicable.
    • Wait for the display to confirm charging has stopped.

Disconnect the Vehicle

    • Unplug the charging connector from your vehicle and secure it back in its holder on the charger.

Check Charging Completion

    • Verify that your vehicle’s battery level meets your requirement, and check for any final status updates on the charger display.

Additional Tips

  • Safety First: Do not pull the plug out mid-charge without stopping the session.
  • Error Handling: If any error messages appear, contact us

DO YOU HAVE AN ISSUE THAT REQUIRES FURTHER ASSISTANCE?

Please, do not hesitate to contact us through:

  • 7Gen Customer Support Portal. By clicking here you can find instructions on how to create an account within our support center. 
  • Email: support@7gen.com
  • Emergency line / 24/7 Call Support:  +1 855 743 6938